Middletown Air Conditioning & Heating

No Heat New Furnace. Middletown Air Conditioning and Heating to the rescue. Heather was knowledgable and helpful with the technical stuff and gave me an estimate which was a little lower than someone else with an inferior product. I had done my homework. The installers arrived on time, they were friendly and easy to talk to but went right to work. They were professional and I felt like they knew their trade well. They kept me informed and we had a few chuckles as the day went on. I would highly recommend them to everyone and will have them doing all of my servicing in the future. Thanks guys for a job well done. I am warm and toasty now!!

Failed to show up for a scheduled twice-yearly maintenance, then blamed it on me for not answering my phone, then refused to refund my money. Wasted five hours of my family's time and said their policy prohibited them from either refunding me or doing anything different. Garbage company with garbage policies. Avoid at all costs. EDIT: To respond to MAC&H's response: I've got a counter-offer: please refund my money. (1) I returned your technician's call and left a voicemail within my scheduled window. Why was my call not returned? (2) At no time was it indicated that if I missed the call, my appointment would be cancelled. I have the voicemail to prove it. (3) You wasted 5 hours of my family's time and seem to make no allowance for this other than, "Sorry, re-schedule with us again so that, if you're busy when we call the next time, we can waste five more hours of your family's time." Keep up with customer policies like this and see the effect they have on the longevity of your business.

Terrible. Avoid at all cost. Had furnace installed by them, to later find out the employee who recommended the replacement was terminated due to less than faithful assessment practices. Recently, we needed a second opinion (insurance) on our unit due to damages caused by flooding. They cancelled the first appointment the day before. Then, the rescheduled appointment was missed. Called them to ask why and was told they were too busy with carryover work from day before. They didn't call us, we called them. TERRIBLE service, surprised a company like that can stay in business.

Found Middletown after my prior service company never showed up 3 times. They are always on time and very pleasant to speak to in the office. We have found a great company and will recommend them to all of our friends and family. Todd and Stacey are my favorite technicians.

Very Impressed with this company and their service. I was pleasantly surprised after being a customer for 5 years that they had been purchased by Elite Heating and Air , the service I received was great. I called in the morning and my air conditioner was up and running by noon. They have very fair prices and the technician was very professional!

Great experience with this company, very professional. Scheduled an appointment and showed up as scheduled. They service my generator as well as my heating and air.

Round n round I went looking for the business... Actual nowhere to be found. 305 evergreen was an upper scale salon.

No Heat New Furnace. Middletown Air Conditioning and Heating to the rescue. Heather was knowledgable and helpful with the technical stuff and gave me an estimate which was a little lower than someone else with an inferior product. I had done my homework. The installers arrived on time, they were friendly and easy to talk to but went right to work. They were professional and I felt like they knew their trade well. They kept me informed and we had a few chuckles as the day went on. I would highly recommend them to everyone and will have them doing all of my servicing in the future. Thanks guys for a job well done. I am warm and toasty now!!

Failed to show up for a scheduled twice-yearly maintenance, then blamed it on me for not answering my phone, then refused to refund my money. Wasted five hours of my family's time and said their policy prohibited them from either refunding me or doing anything different. Garbage company with garbage policies. Avoid at all costs. EDIT: To respond to MAC&H's response: I've got a counter-offer: please refund my money. (1) I returned your technician's call and left a voicemail within my scheduled window. Why was my call not returned? (2) At no time was it indicated that if I missed the call, my appointment would be cancelled. I have the voicemail to prove it. (3) You wasted 5 hours of my family's time and seem to make no allowance for this other than, "Sorry, re-schedule with us again so that, if you're busy when we call the next time, we can waste five more hours of your family's time." Keep up with customer policies like this and see the effect they have on the longevity of your business.

Terrible. Avoid at all cost. Had furnace installed by them, to later find out the employee who recommended the replacement was terminated due to less than faithful assessment practices. Recently, we needed a second opinion (insurance) on our unit due to damages caused by flooding. They cancelled the first appointment the day before. Then, the rescheduled appointment was missed. Called them to ask why and was told they were too busy with carryover work from day before. They didn't call us, we called them. TERRIBLE service, surprised a company like that can stay in business.

Found Middletown after my prior service company never showed up 3 times. They are always on time and very pleasant to speak to in the office. We have found a great company and will recommend them to all of our friends and family. Todd and Stacey are my favorite technicians.

Very Impressed with this company and their service. I was pleasantly surprised after being a customer for 5 years that they had been purchased by Elite Heating and Air , the service I received was great. I called in the morning and my air conditioner was up and running by noon. They have very fair prices and the technician was very professional!